PRIVACY

Privacy Policy

Last Updated: February 1, 2026

Introduction

At Tekplanit, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our enterprise planning and analytics platform.

1. Information We Collect

We collect information that you provide directly to us, including:

Personal Information

  • Name, email address, phone number, and job title
  • Company name and business information
  • Account credentials and authentication information

Usage Information

  • Log data, including IP address, browser type, and operating system
  • Device information and unique identifiers
  • Usage patterns and interaction with our services

Business Data

  • Financial planning and forecasting data
  • Sales and operational metrics
  • Supply chain and logistics information

2. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Process transactions and send related information
  • Send technical notices, updates, and support messages
  • Respond to your comments, questions, and customer service requests
  • Monitor and analyze trends, usage, and activities
  • Detect, prevent, and address technical issues and security threats

3. Information Sharing and Disclosure

We may share your information in the following circumstances:

  • With your consent: We may share your information when you give us permission
  • Service providers: We may share information with third-party vendors who perform services on our behalf
  • Legal requirements: We may disclose information if required by law or in response to valid legal requests
  • Business transfers: In connection with any merger, sale, or transfer of company assets

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption of data in transit and at rest
  • Regular security assessments and audits
  • Access controls and authentication mechanisms
  • Employee training on data protection and security

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

6. Your Rights and Choices

You have the following rights regarding your personal information:

  • Access: Request access to your personal information
  • Correction: Request correction of inaccurate information
  • Deletion: Request deletion of your personal information
  • Portability: Request a copy of your data in a structured format
  • Opt-out: Opt-out of marketing communications

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect information about your browsing activities. You can control cookies through your browser settings and other tools. However, disabling cookies may affect your ability to use certain features of our services.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure that appropriate safeguards are in place to protect your information in accordance with this Privacy Policy and applicable data protection laws.

9. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us immediately.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Tekplanit Privacy Team

Email: privacy@tekplanit.com

Website: www.tekplanit.com

For data protection inquiries in the EU, you may also contact our Data Protection Officer at dpo@tekplanit.com