Process mining and live process monitoring, end to end
Tekplanit is a process intelligence platform that discovers and maps your business processes, then monitors them in real time across ERP, CRM, and ITSM. Tiered monitoring cadences detect stalls and exceptions the moment they happen, agentic runs recommend fixes, and governed write-back drives those fixes into source systems through admin-configurable approval gates — process observability across 157+ connected systems.
What can Tekplanit process mining do?
Process discovery & mapping
Tekplanit builds AI-assisted process maps of how work actually flows across your systems, detects pain points and bottlenecks, and returns prioritized improvement recommendations — replacing one-off maturity engagements with a living map.
Real-time exception monitoring
Tiered process monitoring watches your critical business processes across ERP, CRM, and ITSM in real time, detects stalls and exceptions the moment they happen, and explains what broke before the business feels it.
Tiered monitoring cadences
Assign each process a monitoring tier so the most business-critical flows are checked continuously while lower-risk processes run on lighter schedules — matching observability effort to operational impact.
Cross-system process observability
Because Tekplanit connects to 157+ enterprise systems through one connector layer, a single process view spans the ERP, CRM, ITSM, and data-warehouse steps of an end-to-end flow instead of one siloed application.
AI fix recommendations
Agentic runs drive processes end to end, flag roadblocks with recommended fixes, and explain the likely root cause — so operators see not just that a process stalled but what to do about it.
Governed write-back with approval
When a fix requires changing a system of record, Tekplanit routes the action through admin-configurable approval gates — sensitive steps pause for human confirmation before they execute, and every action is logged.
Continuous audit evidence
Every process run, control execution, and configuration change is captured as an evidence record, giving audit and compliance teams a continuous trail instead of a last-minute audit-prep scramble.
Benchmarking & maturity scoring
Compare your processes, KPIs, and tools against industry peers and track continuous maturity scores across business functions, so process improvement compounds instead of resetting each year.
How does Tekplanit process monitoring work?
Most process mining stops at analysis — you export event logs, build a diagram, and hand it to a consultant. Tekplanit takes the opposite approach: it maps your processes with AI, then keeps watching them. Tiered monitoring cadences let you set the most business-critical flows to continuous checks while lower-risk processes run on lighter schedules, so observability effort matches operational impact.
Because Tekplanit connects to 157+ enterprise systems through one connector layer, a single process view spans the ERP, CRM, ITSM, and data-warehouse steps of an end-to-end flow. When a process stalls or throws an exception, Tekplanit detects it in real time, explains the likely root cause, and surfaces a recommended fix. If the fix changes a system of record, it routes through admin-configurable approval gates — sensitive steps pause for human confirmation before they run — and every run and change is captured as continuous audit evidence.
Frequently asked questions about Tekplanit process mining
What is Tekplanit process mining software?
Tekplanit process mining is a process intelligence platform that discovers, maps, and monitors how business processes actually run across your enterprise systems. It builds AI-assisted process maps, watches critical processes in real time across ERP, CRM, and ITSM, detects stalls and exceptions, recommends fixes, and drives governed write-back to source systems through admin-configurable approval gates.
How does Tekplanit business process monitoring work?
Tekplanit business process monitoring uses tiered monitoring cadences: you assign each critical process a tier, and Tekplanit continuously checks the most business-critical flows while lower-risk processes run on lighter schedules. When a process stalls or throws an exception, Tekplanit detects it in real time, explains what broke, and surfaces a recommended fix before the business feels the impact.
What systems can Tekplanit monitor processes across?
Tekplanit connects to 157+ enterprise systems through a single connector layer, so a process view can span ERP, CRM, ITSM, planning platforms, and data warehouses at once. This cross-system process observability means an end-to-end flow — such as order-to-cash or incident-to-resolution — is monitored across every system it touches, not just one siloed application.
Does Tekplanit do process discovery and process mapping?
Yes. Tekplanit performs AI-assisted process discovery and mapping: it maps how work actually flows across your systems, detects pain points and bottlenecks, and returns prioritized improvement recommendations. The result is a living process map that stays current, replacing one-off maturity or process-consulting engagements with self-service process intelligence.
Can Tekplanit fix process problems automatically?
Tekplanit agents run processes end to end, flag roadblocks with recommended fixes, and can drive actions in your systems. Any step that changes a system of record is governed by admin-configurable approval gates — sensitive actions pause for explicit human confirmation before they execute. Administrators decide which actions require approval, and every action is logged for audit.
How is process observability different from application logging?
Application logging tells you what happened inside one system. Tekplanit process observability tracks a business process across every system it runs through, links each step to the process, control, and owner it belongs to, and detects when the process as a whole stalls or deviates. It answers 'is this business process healthy end to end?' rather than 'did this one app error?'
Does Tekplanit process mining support audit and compliance?
Yes. Tekplanit captures every process run, control execution, and configuration change as an evidence record, creating a continuous audit trail. This gives audit and compliance teams ongoing controls evidence for reviews instead of assembling it manually at audit time, reducing audit-prep effort across the year.
How is Tekplanit different from a standalone process mining tool?
Traditional process mining tools analyze event logs and stop at insight. Tekplanit is a process intelligence platform that discovers and maps processes, monitors them live across 157+ connected systems, recommends fixes, and — with admin-configurable approval gates — drives governed write-back to resolve issues, all on the same agentic runtime and knowledge graph that captures audit evidence.